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# disappearing icon   2005-11-08 18:12:58.000
Carolyn Quintero
My Keyman icon disappears from the tray (and the ability to use special charcters) when I click my cursor within a MSWord document. Can anyone tell me a simple way to fix this? It happened before once, and seemed to fix itself after a few days. Thanks, CQ
# FAQ010   2005-11-08 21:48:57.000
mcdurdin
Tavultesoft Staff
Hi Carolyn,

You can find information on correcting this in FAQ010 in the Keyman Support page: http://tavultesoft.com/keyman/support/FAQ010.php

Not mentioned on that page (yet) is that you can also resolve this issue by upgrading to version 6.2.172.0 (through Keyman Downloads).

Note that this issue arises only with the Standard Edition of Keyman, and not the Free Home Edition.

Marc Durdin
Tavultesoft Pty Ltd