Topic Activation lost - program doesnt work even so license was purchased!

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# Activation lost - program doesnt work even so license was purchased!   2007-02-14 23:26:04.280
Pergamon
I bought a license key, activated Keyman light 7.0 (the program responded "activation successful") and worked with the software for some days. Today I get the message that I am on day 37 of 30 and should buy the program.

Trying to re-activate does not work.

It is quite annoying if even little tools require activation. It is even more annoying if the activation technology does not work and paying customers cant use the software they payed for.



# RE: Activation lost - program doesnt work even so license was purchased!   2007-02-15 08:52:37.187
Marc Durdin
Tavultesoft Staff
I'm sorry that you experienced this issue. We are examining the issue now to try and trace and resolve it - obviously we do not want our users to experience troubles with non-core technologies such as activation!

I would like to continue this conversation outside the forums so that we can communicate license details, etc. Can you please email me at [email protected] with your Tavultesoft username and I will personally make sure this issue is addressed ASAP.
# RE: Activation lost - program doesnt work even so license was purchased!   2007-02-15 20:28:16.763
KAB Graphics
Just Uninstall the product & reinstall the product. Restart the system. It will become a registered copy.

It also happend with my system & I did the above job. And now it works fine.
# First class support - thanks!   2007-02-16 16:01:59.343
Pergamon
Tavultesoft was extremely helpful and responsive in helping to resolve the issues I had. I got excellent support, thanks!