Topic Problem updating Keyman Developer 9

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# Problem updating Keyman Developer 9   2015-07-17 00:15:42.413
Steven White
Keyman Developer says there is an update, but when I attempt to update, after downloading the file, Windows says "Failed to install keymandeveloper90.msi [1603] Fatal error during installation."

What should I do?
# RE: Problem updating Keyman Developer 9   2015-07-17 07:34:02.110
Marc Durdin
Tavultesoft Staff
Steven,

The error message doesn't give us enough information to trace the cause of the problem, unfortunately.

The easiest way to resolve this is usually to uninstall Keyman Developer 9 and reinstall the new version from http://tavultesoft.com/beta/.

If this doesn't resolve the problem let us know and we can dig deeper.